Privacy Policy

Axis Clinical LLC (“Axis Clinical,” “we,” “us,” or “our”) is a clinical research organization that recruits and enrolls participants in FDA-regulated clinical research studies. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, submit a pre-screening form, or otherwise contact us.

We may collect the following information when you interact with our website or contact us:

• Name, phone number, email address, and ZIP code (submitted via screener or contact forms)
• Health-related information you voluntarily provide (e.g., diagnosed condition, current medications)
• Browser and device data collected automatically (IP address, browser type, pages visited)

We do not collect Social Security numbers, financial information, insurance details, or full medical records through this website.

Information you submit is used to:

• Determine your potential eligibility for open clinical studies
• Contact you by phone, email, or text regarding study opportunities
• Schedule screening visits or follow-up calls
• Improve our website and recruitment processes

We will never sell your personal information to third parties.

Axis Clinical operates in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected in connection with clinical research activities is handled in accordance with applicable HIPAA Privacy and Security rules. Research-related health data is maintained separately from general contact information and subject to additional legal protections.

We may share your information with:

• Study sponsors (pharmaceutical companies or research institutions) — only as required by the study protocol and only with your written consent
• Regulatory authorities (FDA, IRB) — as required by law
• Our HIPAA-compliant service providers (e.g., scheduling software, secure communications)

We do not share your data with advertisers, data brokers, or unrelated third parties.

By submitting a form with your phone number, you consent to receive text messages from Axis Clinical Research about study eligibility, appointment scheduling, confirmations, and reminders. Message frequency may vary. Message and data rates may apply. Reply STOP at any time to opt out of texts, or HELP for help. Opting out of texts does not affect your ability to participate in a study.

Your phone number and SMS opt-in consent are used only for the purposes above. SMS consent and phone numbers are never shared with or sold to third parties or affiliates for marketing purposes.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent to be contacted at any time
• File a complaint with the HHS Office for Civil Rights if you believe your rights have been violated

To exercise any of these rights, contact us at info@axisclinical.org or (708) 773-0082.

We use industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), access controls, and secure storage. No method of transmission over the internet is 100% secure; however, we take reasonable precautions to protect your data.

Our website uses cookies and similar technologies to understand how visitors interact with our pages. This data is used to improve your experience and measure the effectiveness of our outreach. You may disable cookies in your browser settings, though some site functionality may be affected.

All studies at Axis Clinical are conducted under IRB oversight and in compliance with FDA regulations (21 CFR Parts 50, 56, and 312).

If you have questions about this Privacy Policy or how your information is handled:

Axis Clinical LLC
10031 W Roosevelt Rd, Suite 110
Westchester, IL 60154
Phone: (708) 773-0082
Email: info@axisclinical.org